Returns & Exchanges
Freenote Cloth offers returns and exchanges on all unworn, unwashed, and unaltered items within 30 days of the original purchase date. We are dedicated to ensuring you are completely satisfied with the quality and fit of our American-made garments.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging with all tags attached, ensuring the garment is folded properly to prevent damage during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.
Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing